National Public Safety Telecommunicators Week

The second week of April is a particularly special one at Applied Digital Solutions, because it gives our team the opportunity to spotlight the fine men and women who have dedicated themselves to public safety telecommunications. Telecommunicators work tirelessly to make sure that their communities are safe and well-served.  For this reason, they should be celebrated not just this week, …

2017 FirstNet Wrap-Up

FirstNet’s Status after 2017 After a year of making plans and decisions, FirstNet has been officially adopted by all 50 states, two territories, and Washington, D.C.  Although the buzz of opt-in/opt-out decisions has ended, 2018 promises many changes for the public safety community thanks to FirstNet. As a public safety professional, these upcoming changes will be incredibly relevant to your …

Introducing NICE Inform 8

NICE Inform 8 Advances PSAP Contact Recording Where it Counts  NICE Inform 8 makes PSAP call recording more efficient than ever. Few people have felt the impact of technological changes more than emergency dispatchers.  As text messaging and mobile video capture become more common, it may be frustrating when an existing recording solution can’t capture these new forms of communications.  ...