Contact Recording Solutions

ADS can configure a contact recording system to meet your needs.

Our team provides reliable and future-proof contact recording solutions for the capture, storage, retrieval and playback of voice, radio, and data communications in public safety environments with mission critical recording needs.

ADS call logging, recording, reporting and analytics solutions function in traditional or VoIP environments and deliver high-quality recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring. These custom recording solutions are designed to record continuously.

ADS always needs to stay ahead of the technology curve for our mission-critical clients, therefore we are up to date with “Next Generation 911” security solutions and complementary applications.

Your ADS team is ready to design and implement these new technologies, as well as introduce customers to new insights and benefits.

System design possibilities:

  • Stand-alone recorders for single site recording
  • Server and satellite packages for distributed or enterprise-wide recording for multiple locations.

Basic call-logging and comprehensive contact-recording solutions offered by ADS ensure that contact data is securely stored and handled according to regulatory requirements.  All of these solutions offer user-friendly applications and a familiar interface for Windows users.

For a comprehensive consultation for your agency or call center, and for a free demo of any solutions, please call our office to schedule a personal meeting: (502) 253-0134

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