ADS is a proud partner and reseller of dvsAnalytics.
DVS remains dedicated to advancing technology in the contact recording industry. The professional staff at DVS fosters strong relationships between their partners and end users on enterprise recording solutions from start to finish.
DvsAnalytics invests heavily in technology partnerships with all major telephone switch manufactures. These investments lend DVS a stellar reputation for having the smoothest installations with the following partners:
Solutions by dvsAnalytics
dvsAnalytics goes above and beyond traditional voice recording. The dvsAnalytics Encore™ Recording Software is ideal for companies in the contact center, healthcare, financial services, public safety, consumer and telecom industries.
Encore™ is dvsAnalytics’ all-in-one software-based solution. Encore™ provides call recording and screen recording, quality management with automated coaching, workforce management, and analytics. These capabilities allow companies to rapidly and successfully improve service, reduce risk, maintain compliance, and much more.
Every Encore system includes call recording, screen recording, quality management, reporting, and analytics in a unified solution. This allows for a 360 degree view of the customer experience.