NICE Inform 8 Advances PSAP Contact Recording Where it Counts
NICE Inform 8 makes PSAP call recording more efficient than ever. Few people have felt the impact of technological changes more than emergency dispatchers. As text messaging and mobile video capture become more common, it may be frustrating when an existing recording solution can’t capture these new forms of communications. Also, many have noticed the increasing popularity of text-to-911, which allows people who can’t call 911 to text in information to their PSAP. How can you integrate this increasingly important media into your recording solution?
The new NICE Inform 8 recording solution includes the Text-to-911 feature included in previous editions, and also allows for PSAPs to record pictures and videos when that becomes possible. Inform 8 is truly capable of capturing the wide variety of communications available in the modern world. When NextGen 911 becomes fully functional nationwide, NICE Inform 8 will allow PSAPs to capture most forms of communication.
ADS knows that capturing different forms of media isn’t all 911 operators are looking for in a recording solution. They need something that can integrate with their existing telecommunication and radio systems. Inform 8 is prepared to integrate with most systems. And with technical support from ADS, you can be assured that your recording solution will operate optimally and help you better serve your community.
Properly recording your emergency communications is vital to making sure your PSAP runs to the best of its ability. Inform 8 has many features that can help you organize and manage your communications, and you can read more about them here. Also, at the bottom of the page there are pictures of Inform 8 and its features in action.
What sets ADS apart from other dealers is the service that accompanies each of our recording solutions. We have a network of field engineers strategically placed throughout our territory that are ready assist you and your team should any problems arise with your solution. Our unparalleled service will give you the peace of mind to know that your recording solution is always working for you.
Please don’t hesitate to contact us with any questions you have about Inform 8 or any of our other solutions. It would be our pleasure to help you in any way we can.