From the smallest voice call logging application to the largest multi-site installations of voice recording solutions, ADS can configure a voice recording system to meet all customers’ needs.
For public safety environments with mission critical recording needs, ADS provides reliable and future-proof voice recording solutions for the capture, storage, retrieval and playback of voice, radio and data communications.
ADS voice recording solutions can be used in either traditional or VoIP environments and deliver high-quality recordings for all applications including verification and compliance, dispute resolution, training and quality monitoring. These custom recording solutions are designed to record 24 hours a day, 365 days a year.
Furthermore, with emerging technologies and in support of our customers’ needs, ADS has expanded its product offering with “Next Generation” security solutions and complementary applications.
As a value-added reseller working in concert with our premier partners, the ADS team is ready to design and implement these new technologies, as well as introduce customers to new insights and benefits.
Customer Contact Center voice recording systems offers Financial Institutions, Call Centers and Help-desks the ability to capture, store, retrieve and play back voice, radio and data communications.
System designs include standalone for single site recording, or as server/satellites for distributed and enterprise-wide recording on multiple locations while being centrally managed.
Voice Recording Solutions offered by ADS assure that call data is securely stored and handled according to regulatory requirements. All voice recording solutions offer user friendly applications and a familiar ‘look and feel’ to Windows users.
For a comprehensive consultation for your agency or call center, please call our office @ (502) 253-0134 to schedule a personal meeting.