About

Applied Digital Solutions

(ADS) was founded by Mr. Jamie Sugar in 2005 in Louisville, Kentucky. Prior to founding ADS, Jamie spent twenty successful years at Dictaphone Corporation as the National Director for Federal Government and Homeland Security solutions.

Then in June 2005, NICE Systems purchased the Communications Recording Systems Division of Dictaphone. Along with the purchase by NICE Systems came the responsibilities of service and maintenance for thousands of Dictaphone customers. ADS was chosen to become a Value Added Reseller and Local Certified Service professional to provide uninterrupted, high-quality customer service to these customers. Applied Digital Solutions is represented in the states of Alabama, Kentucky, Ohio, Maryland, Tennessee, Virginia, West Virginia and Washington DC.

ADS takes great pride in delivering high quality service to our customers. We believe if you always do the right thing, good things will come.  Applied Digital Solutions has experienced steady growth, and is now one of the top five independent dealer distribution channels for voice recording solutions in North America.

We attribute our growth as the direct result of their dedicated partners and employees who understand the importance of their products and services to ADS customers, and their eagerness to go the extra mile to exceed the needs of our customers.

Thank you to all our current customers and thank you for visiting our website. Please call us for any call recording needs, we’d love to hear from you!

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