Applied Digital Solutions is a leading provider of voice and video recording solutions for public safety organizations and commercial contact centers.
Applied Digital Solutions (ADS) was founded in 2005 in Louisville, Kentucky to provide digital voice recording solutions to public safety organizations and commercial contact centers. Since those early days of digital voice and radio recording, ADS has supported thousands of call centers in the recording of their telephone and radio communications.
As technological advances led to more channels of communication, such as VoIP, text and video, ADS broadened solutions and support to provide clients the latest in multimedia recording options. Our sales engineers partner with you to determine the best product for your contact recording, analysis and reporting needs. The ADS implementation team and field engineers then work with your technical team throughout implementation, and we reliably maintain post-installation support.
ADS takes great pride in delivering the highest quality of service to our customers. As a result, we achieve near 100% client retention and steady growth, and we are now one of the top five independent dealers of voice-recording solutions in North America. We attribute our growth to the dedicated partners and employees who understand the importance of their products and services to ADS customers, and their eagerness to go the extra mile to exceed the needs of our clients.